Paying Your Bill
Options for paying your electric bill
Avoiding late payments
Regardless of what method you may use to pay your bill, Duck River Electric Membership Corporation has a few recommendations that will make the process easiest for you and assure that your bills are credited on time.
If you pay your bill at a DREMC office, always bring the bottom portion of your bill with you.
If you mail your payment, never mail cash. Only send a check or money order. Don’t forget to include the bottom portion of your bill to ensure your payment is credited to the correct account.
If you place your payment in the night deposit of one of the offices, please do not pay with cash but with a check or money order and include the portion of your bill that has the account number on it.
If you pay at one of the banks that accepts DREMC payments remember you must pay by the due date as participating banks will not accept late payments.
During March and April of each year, you can elect to sign up for DREMC’s Equal Monthly Payment plan. Your bill will remain constant for 11 months with the 12th month being the settle up month for the entire year. DREMC also offers an option called Levelized Billing. Unlike the Equal Monthly Payment plan, the prior 12 months usage is averaged and moves forward each month, with the payment changing only slightly with each month and with no “settle up” month.
Duck River Electric offers a bank draft plan that members can sign up for at any office. By using this plan your electric bill will be automatically drafted from your checking account at the same time each month and you are assured that your account is always paid on time.
For your convenience, your DREMC bills can be paid by credit card or electronic check. By going to DREMC’s Bill Presentment Payment Service or calling your DREMC office you can authorize your bill to be paid. There is no charge to use electronic checks through the DREMC web site.
Some of DREMC consumers are using bill payment services through their banks or release payments to DREMC from their bank checking account. We encourage you to be sure to allow time for these payments to reach DREMC so late charges won’t occur. Don’t assume the bill payment is immediately credited to your DREMC account, thus meeting the deadline date to avoid late charges, unlike visiting DREMC website for electronic funds transfer. This type of automated cash transfer does not take place immediately.
Your bank or the bill payment service you are using actually prints a check which is mailed through postal service delivery to the DREMC office from which you receive your electric service. As a result, these checks may be arriving late, thus causing you to pay a late charge. In some cases these checks have been received late enough for customers to be placed on DREMC’s non-payment cut-off list. These checks, when received at DREMC, are mailed in a bulk mailing and contain no postal date for DREMC reference. If you use this service, we suggest that you give yourself at least a five day lead time to be sure the payment is processed by your bank or bill payment service and received by DREMC for your account to be credited on time.
Please consider these payment options and assure yourself that your electric bill will be paid on time.
If you have questions regarding any of these bill payment options please contact the office from which you receive your electric service.