District Operations Supervisor (Decherd)

Job description:
The District Operations Supervisor consistently displays the work ethic and models the behaviors conducive to the desired DREMC culture.  The District Operations Supervisor oversees the daily operation of the district construction crews, servicemen/linemen, and contractor crews. The District Operations Supervisor assists the Senior Director in all daily operations.  The District Operations Supervisor ensures member requests are handled in an efficient manner and according to established policies and procedures.

PRINCIPAL ACCOUNTABILITIES:

  1. Must be able and willing to lead on a consistent basis.
  2. Consistently demonstrates an intense intellectual curiosity that is guided by sound judgment in the best interests of DREMC.
  3. Aptitude to create, facilitate, or champion solutions and practical implementation to benefit Members and Employees.
  4. Oversees daily safety and productivity of operations personnel while creating a TEAM environment.
  5. Coordinates with DREMC district construction crews and contractor crews to ensure work is completed.
  6. Studies, learns, and consistently applies DREMC policies, procedures, By-Laws, Rules and Regulations, and rate schedules.
  7. Provides exceptional member service to answer inquiries and resolve complaints involving member accounts, as needed.
  8. Communicates and coordinates with System Operations in accordance with TVA direction during emergency restoration related to DREMC power supply.
  9. Periodically inspects field constructions in progress and completed work orders.
  10. Assist in staking new, upgraded, or relocated facilities and prepares sketches as needed.
  11. Analyzes, and confirms the accuracy of various daily, monthly, and yearly reports including work orders and material inventory
  12. Partners with the Senior Director in the selection of personnel related to operations and construction work of the district.
  13. Responsible for the oversight of hotline and maintenance work of a hazardous nature.
  14. Responsible for reviewing and approving payroll time.
  15. Conducts accurate and consistent employee performance evaluations while maintaining a productive and professional atmosphere by coaching, training, and motivating employees.
  16. Knowledge of and ability to interpret and apply NESC, NEC, DOT, and TVA rules, procedures, and guidelines relating to the administration and management of electrical systems and facilities.
  17. Aptitude to create and facilitate switching procedures in conjunction with the System Operations Department and TVA Dispatch.
  18. Maintains an awareness of DREMC’s goals and vision.
  19. Maintains confidentiality matters at all times, while handling employee and member inquiries with sensitivity and respect.
  20. Must offer and solicit feedback on a daily basis.
  21. Must reside within a twenty (20) statute-mile radius of the assigned office.
  22. Consistently models the Leadership Principles of Leadership Landmines, 8 Management Catastrophes & How to Avoid Them.

MINIMUM REQUIREMENTS:

Education — A High School diploma or equivalent is required, and post-high school education is preferred.

Experience — Must have a minimum of 10 years of experience in one or more of the following electric utility roles: lineman, engineering, safety, substation maintenance, control center operator, meter technician, or equivalent technician/electrician in the electric utility industry.

Certification/License, etc. — Certificates and/or licenses relevant to utilities, such as the TVPPA Certified Power Supervisor (CPSv) certificate, TVPPA Advanced Lineworker (AdvLC) certificate, TVPPA Distribution System Operator (DSO) Certificate, etc. are preferred.  Class A or B Commercial Driver’s License is preferred.  Must be eligible and remain insured as a driver by the Cooperative’s group liability policy for the automotive fleet.

Knowledge/Skills/Abilities — An understanding of the electric utility industry and line work procedures is required. Aptitude to gain an in-depth knowledge of the business and financial functions related to the electric utility business model. Possesses excellent oral and written communications skills and the ability to deal with a variety of internal and external contacts. Phenomenal listening skills with high observation prowess. Ability to consistently achieve multiple deadlines with ownership of the process and results achieved therein.

Reports to: Senior Director, Decherd Operations

Benefits: DREMC provides a comprehensive program of employee benefits including group medical, dental, vision, employer-sponsored medical clinic, life, and long-term disability insurance programs, defined benefit retirement and 401K savings plans, and tuition reimbursement.

TO APPLY:

Candidates must submit a cover letter, a resume, and complete the DREMC Employment Application and submit them by email here. Candidates must also complete the Voluntary Self ID of Disability Form, Self Identify Protected Veteran, & Voluntary Self Identification Form and submit the form to self-ID@dremc.com.

DREMC does not accept resumes from third-party recruiters.

Equal Opportunity Employer EOE/AA M/F/D/V