About Your Bill

DREMC offers traditional paper billing and electronic billing options. Choose what’s best for you!

DREMC offers several billing and payment options to offer convenient, secure choices for members.

Making a payment by the due printed on the bill avoids service interruptions and additional fees.

Please remember that failure to receive a bill does not relieve your obligation to pay the bill. If you do not receive the bill at the normal time, please contact your local DREMC office, and have your account number handy.

Below are a few of the most commonly asked questions regarding the electric bill.

WHEN IS MY METER READ?

Your electric meter will be read on or about the same day each month. Your advanced meter sends electric use data in regular intervals, so your account is updated daily. You can access electric use information via our website or mobile app once you establish your online account login.

WHEN IS THE BILL DUE?

Your due date is printed on each bill. If you are having difficulty paying the bill on or before the due date, please contact your local DREMC office for assistance.

AM I ALLOWED TO EXTEND THE PAYMENT DUE DATE?

Please view available payment and billing options here , or contact your local DREMC office. Residential members also have access to DREMC’s electric bill payment assistance program, Project HELP (link to page). This program is designed to assist members facing financial hardship with partial or full electric bill payment.

WHAT HAPPENS IF I DO NOT PAY MY BILL?

Accounts that are more than 10 days past due are subject to disconnection and additional fees. To ensure members are aware of the amount due, DREMC will send an original bill, a reminder notice, and a notice of disconnection by mail, text, or email, depending on the member’s account preferences. If your account is disconnected for non-payment, please contact your local DREMC office. A disconnect/reconnect fee will be charged to reinstate service. An additional fee of $25 will apply to requests made after normal business hours.

WHAT BILLING OPTIONS DOES DREMC OFFER?

DREMC offers several ways for members to control when and how they make payments. Please click here to read about available services, and contact your local office for assistance with signing up.

A woman paying her bills on a tablet

To learn more about how your energy use contributes to your monthly bill, set up your profile in DREMC’s Energy Resource Center here. Visit the Energy Resource Center monthly to track how you use energy and learn how to lower the bill!