13 October, 2026 New Text Message Number for Duck River Electric
Duck River Electric is transitioning to a new number for member text communications.
You may begin receiving text messages from 844-778-1492 for important account, service, outage and cooperative updates.
If you receive a text from 844-778-1492 identifying itself as Duck River Electric, it is a legitimate communication from us.
As always, we will never text asking for passwords, banking information or immediate payment through a link.
Frequently Asked Questions
Q: Why am I getting texts from a different number?
A: Duck River Electric is transitioning to a new number for member text communications. Messages sent from 844-778-1492 are legitimate Duck River Electric communications.
Q: What types of texts will I receive?
A: Depending on your account preferences, you may receive outage-related information, service notifications and other important cooperative updates.
Q: How can I verify a text is really from Duck River Electric?
A: If you are ever unsure, contact us directly at 931-684-4621.
